Privacy Policy

Last Updated: May 7, 2021

Protecting our clients' private information is our top priority. This Privacy Policy governs data collection, usage and retention for the Manage My Business application ("Product") provided by DeepSeed AI, LLC ("DeepSeed AI", "we" or "our").

By using this Product, you consent to the data practices described in this Privacy Policy and, if applicable, as modified in the Terms of Service for this Product.

Personally Identifiable Information

We do not collect any personally identifiable information (PII) from you unless you voluntarily provide it to us or you explicitly authorize us to collect it. You may be required to provide PII when you elect to use this Product or request support. This may include: (a) registering for an account; (b) requesting new product features; (c) sending us an email message; or (d) contacting us via the phone.

We may collect PII used to communicate with you about this Product, including your name, business address, email address, and phone number. In addition, we may automatically collect data from your devices that may include IP address or other unique identifiers used solely for the secure operation of this Product, to improve quality, and to provide aggregated usage statistics.

If you authorize us to connect to third-party point-of-sale, e-commerce, or other related applications, we may have access to PII about your business, your customers or your personnel. In all cases, our usage of that PII is limited to unique identifiers that allow us to accurately collect, analyze and aggregate data solely for the purpose of delivering this Product to you. PII is never used to contact anyone associated with your business except you.

Children Under Seventeen

We do not knowingly collect PII from children under the age of seventeen. If you are under the age of seventeen, you must ask your parent or guardian for permission to use this Product.

Use of Cookies

This Product may use "cookies" to help you personalize your experience. Most Web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this Product.

Sharing Data with Third Parties

We never sell, rent or lease your data to third parties.

We may share data (including PII) with trusted partners in order to deliver this Product to you, to help perform statistical analysis, to send you email or postal mail, or to provide support. All such third parties are prohibited from using this data except to provide these services to us, and they are required to maintain the confidentiality of your data.

We may disclose your PII, without notice, if required to do so by law or in the good faith belief that such action is necessary: (a) to conform to the edicts of the law or comply with legal process served to us; (b) to protect and defend our rights or property; and/or (c) to act under exigent circumstances to protect the personal safety of our users or the public.

Usage of Performance Data

Your performance data may be used in anonymized and aggregated form to improve the predictive capabilities of this Product.

Data Security

We secure your data from unauthorized access, use, and disclosure. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your data. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your data, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all data exchanged between you and us through our this Product cannot be guaranteed.

Data Transparency, Retention and Removal

Within 30 days of the cancellation of this Product, all client-specific data collected for this Product will be removed from our systems.

At any time, you may contact us at privacy@deepseed.ai or 407-502-0212 to request a copy of all data (including PII) we maintain about you, including the sources and usage of this data. You may also request some or all of this data to be permanently deleted from our systems. Once this data is deleted, you may be unable to use this Product, or this Product may be limited in functionality.

Email Communications

From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications from us, you may opt out of such communications by clicking the Unsubscribe link.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy from time to time. We will proactively notify you about material changes in the way we treat data (including PII) by sending a notice to the primary email address specified in your account. Your continued use of the Product after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Privacy Policy.

Contact Information

We welcome your questions or comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy or have any questions that are not addressed in this policy, please feel free to contact us at privacy@deepseed.ai or 407-502-0212.